AR Follow Ups

Account Receivable (AR) Follow up in medical billing is a process that involves tracking of outstanding claims and payments. At One O’Seven RCM, our AR Follow up specialists contact patients, insurance providers and third-party payers to ensure that claims are processed correctly and payments are made on time. They investigate the claims, resubmit the corrected ones and negotiate with payers to minimize losses. An efficient AR follow-up system can help to reduce the time between submitting claims and receiving payment, improve denial management strategies, maintain good relationships with patients and payers, and improve operational workflows.

• Verifying or tracking of claims if they are received or pending.

• Checking the reasons if there is any denial and resubmit claims with required documents.

• Negotiation of payments with insurance panels, if required.

• Verifying the patient’s eligibility.

• Maintaining proper documentation of all follow-up activities.

• Ensuring HIPAA compliance during the whole process.

• Claims are prioritized according to their aging status.

• Use of technology for automated claim tracking.

As part of our job, we carefully look into why payments are delayed or claims are rejected. We review errors, insurance policies, coverage details, and Explanation of Benefits (EOBs) to figure out what went wrong. Our goal is to fix these issues and make sure healthcare providers get paid as quickly as possible. Our experts take full responsibility for managing these claims, ensuring your billing process is efficient and effective. With our support, you can grow your business without worrying about unpaid claims or cash flow issues.

• Lowering the denial rates.

• Reducing days in AR

• Regulatory compliance

• Open communication improves patient’s trust

Common Challenges and Best Approaches

At every step of the medical billing process there are a lot of challenges that healthcare providers can face, and they need a professional team to mitigate the risks and to handle all of the challenges with innovation and problem-solving mindset. Below are the few challenges that occur in the AR process and what are the best practices we can use to overcome those challenges.

• There are a lot of insurance panels and Insurance policies are changing from time to time; we are providing regular staff training on policies updates.
• The common issue of errors in codes can occur, due to which the rate of denials can increase. Our team can do proactive denial management in those cases.
• To overcome the patient communication barrier, use portals for reminders.

Your expert partner for thorough and accurate follow-ups

Our mission is to empower healthcare provider to overcome challenges in AR Follow-ups that can impact healthcare providers, insurers and patients. We recognize these complexities, and our goal is to assist our clients by providing exceptional services. Let’s join us to decrease claim denials, and unlock greater revenue potential. Partner with One O’Seven RCM today and see the impact firsthand!

• Dedicated team

• All hour services

• Transparency

• Professionalism

• 100% Data security

• Accurate documentation

• Regular updates

• In accordance with HIPAA and Industry standards

• Reduce administrative burden

• Increase cash flow

• Maximize reimbursement

• Innovative and customize solutions