1. Introduction
One O’Seven RCM (“we,” “us,” or “our”) provides SMS notifications, alerts, and promotional messages to individuals who opt into our messaging services. These messages may include appointment reminders, service updates, account notifications, billing reminders, and promotional offers related to our credentialing, contracting, medical billing, and revenue cycle management solutions. By opting into our SMS communications, you acknowledge and agree to the following Terms and Conditions. If you do not agree to these terms, please refrain from using our SMS services.
2. Opt-In Consent
By providing your mobile number and opting into our SMS services, you grant One O’Seven RCM permission to send you text messages related to our business services. You may opt in through:
• Online forms
• Verbal or written consent
• Texting a keyword to our designated short code or phone number
3. Message Frequency
The number of SMS messages you receive will vary based on the nature of your engagement with One O’Seven RCM. Message frequency may include, but is not limited to:
• Account and billing updates
• Appointment reminders
• Service notifications
• Promotional or marketing offers (if you have opted into marketing messages)
4. Fees and Charges
Standard message and data rates may apply depending on your mobile carrier and plan. One O’Seven RCM is not responsible for any charges incurred by you as a result of receiving our messages. We recommend checking with your carrier regarding any applicable charges.
5. Opt-Out and Unsubscribe
You may opt out of receiving SMS messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS communications from us, except for messages necessary to confirm your opt-out request. If you experience any issues unsubscribing, you may also contact us via email at info@oneosevenrcm.com or by phone at (713) 489-4735 to request removal from our SMS list.
6. Help and Support
If you need assistance with our SMS services, you can reply HELP to any of our messages. Alternatively, you can reach out to us at:
• Email: info@oneosevenrcm.com
• Phone: (713) 489-4735
7. Privacy Policy
One O’Seven RCM values your privacy and is committed to protecting your personal information. Your mobile number and other contact details will not be shared with third parties, except as necessary to deliver SMS services or comply with legal obligations.
For more information, please refer to our Privacy Policy at www.oneosevenrcm.com.
8. Mobile Carrier Disclaimer
Delivery of SMS messages is subject to transmission availability from your mobile carrier. One O’Seven RCM and mobile carriers are not responsible for any delayed or undelivered messages due to carrier limitations or network issues.
9. Changes to Terms and Conditions
One O’Seven RCM reserves the right to modify or update these SMS Terms and Conditions at any time. Changes will be effective immediately upon posting on our website or notifying you via SMS. Your continued use of our SMS services constitutes acceptance of the updated terms.
10. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
• Email: info@oneosevenrcm.com
• Phone: (713) 489-4735
• Website: www.oneosevenrcm.com