Patient Access & Specialty Routing
Patient access verifies specialty referral routing, primary versus secondary specialty identification, and cross-specialty same-day visit coordination. Real-time eligibility verification 48 to 72 hours before each appointment. Specialty-specific authorization flags posted to your EHR before patient arrival each visit.
Eligibility & Cross-Specialty Authorization
Specialty-specific prior authorization handling for procedures requiring approval. Cross-specialty same-day authorization coordination. Coverage validation per specialty visited. Authorization expiration tracking by department. Coverage validation posted directly to your EHR system before patient arrival every encounter cycle.
Charge Entry & Cross-Specialty Scrubbing
Charges entered into your billing system within 24 hours of encounter lock. Specialty-specific payer edits applied automatically. Cross-specialty bundling rules validated before submission. NCCI edits applied. Same-day E/M plus procedure pairs verified against specialty-aligned bundling rules consistently every cycle.
Multi-Payer Claim Submission
Electronic claims submitted to all major payers across all specialties. Multi-NPI submission for group practices. Provider-based billing for hospital-owned multi-specialty groups. Specialty-specific clearinghouse routing. Acknowledgment tracking handles every claim from submission to acceptance every encounter
Cross-Specialty Denial Management
Every denial worked within 48 hours by specialty-matched billers. Cross-specialty denial patterns analyzed centrally to catch payer-wide trends. Root cause coded by specialty for prevention reporting. Payer-specific appeals letters drafted with supporting documentation by specialty.
AR Follow-Up by Specialty
Aged claim work prioritized by dollar value, specialty, payer, and timely filing window. Days in AR by specialty reported weekly. Specialty-level cash flow optimization drives recovery prioritization decisions. Insurance collections handled before patient billing escalation begins each cycle.
Settled Claim & Specialty Reporting
Insurance and patient payments posted within 24 hours. EOB reconciliation. Adjustments per specialty contract rates. Specialty-level reporting delivered monthly alongside consolidated practice reporting. Days in AR, denial rate, clean claim rate, NCR by specialty tracked continuously.