Scope Definition and Sample Selection
We define the audit scope and select a statistically valid sample based on your practice size, specialty, and risk areas. Most engagements audit 10 to 30 records per provider across high-volume CPT codes. You approve before review begins.
Documentation and Coding Review
Certified auditors conduct line-by-line analysis against submitted codes. We review documentation support, medical necessity, modifier accuracy, E/M coding, and payer requirements. Every finding cites CMS, AMA, and payer policy guidelines under HIPAA-compliant access protocols throughout.
Findings Report and Recovery Plan
You receive findings with error categories, frequency, and root cause analysis. The recovery plan shows which findings are recoverable, which represent compliance risk, and the dollar value of each category. Most audit firms stop here. We don't.
Active Recovery and Appeals
We resubmit corrected claims, file appeals on denied claims, pursue payer underpayments where contract terms weren't honored, and document legitimate write-offs. Most engagements recover 30 to 60% of identified leakage within the first 90 days of work.
Process Fixes and Ongoing Monitoring
We rebuild eligibility verification protocols, coder training, prior authorization tracking, and denial management procedures. Then ongoing monitoring catches future leakage at the source, not at the next audit. This is how audits become continuous audit-readiness across the practice.